Student Success & Support Program
To register and enroll in courses at San José City College, follow these steps. Not only are the steps required, but they are designed to support students in having a successful academic experience.
- Application: All students new to San José City College, as well as those who have missed two or more consecutive semesters, must submit a completed application online. Applications for the Summer and Fall semesters are accepted beginning in early February and for the Spring semester beginning in October.
- Assessment: All new students are required to take the college assessment tests which will determine the appropriate English and math courses in which they may enroll. Students are also allowed to submit scores from assessment tests taken at another college within the last two years in lieu of taking the assessments at SJCC, if the assessment instrument is state-approved and correlation with SJCC courses can be established. Additionally, under certain circumstances, students may use previous transcripts (high school or college) as well as AP test scores and EAP scores for placement. Students submitting transcripts or AP/EAP must submit these to Admissions & Records Office.
- Orientation (New Student Orientation Workshops): All new students are required to complete an orientation to SJCC. This is completed by attending a New Student Orientation Workshop, by completing the Online Orientation, or by enrolling in the Guidance 97 Orisentation class. At the workshops, students will be able to clarify their educational goals, and learn about student services and programs.
- Educational Plan: All new students are expected to complete an initial individual educational plan with the assistance of a counselor prior to registering for classes. As part of the educational planning process, all students must state a specific educational goal no later than upon completion of 15 units of course work.
- Registration: Registration is set up on a priority system (see Enrollment Priority) and may be completed online or in the Admissions & Records Office. Students who enroll in courses must pay appropriate fees (see FEES section). Students are considered officially enrolled when all fees have been paid in full. Those students receiving a Board of Governors Fee Waiver (BOGFW) must also pay the $20 Student Health fee and $5 Student Activity fee ($25 total) by the end of the second week of each semester. If fees are not paid, there will be a HOLD placed on student records and students will not be able to enroll in classes for the following term (fall or spring semester or summer session).
The Eco Pass fee will be charged automatically upon student enrollment.
Students enrolled half-time or more (6.0 units or more): $9.00 per semester
Students enrolled less than half-time (less than 6.0 units): $4.50 per semester
- Counseling: All students are expected to schedule an appointment with a counselor at least once each semester or as needed, to review, update and expand their initial educational plan.
- Attendance & Successful completion of classes: All students are expected to attend their classes regularly, complete assigned coursework on time, and complete their courses each semester. Students are also expected to maintain regular progress towards their educational goal.
Failure of a student to fulfill the responsibilities listed above may result in loss of priority registration and the suspension or termination of college services.
Student Success & Support Program Exemption Requirements
The San José Evergreen Community College District requires all students to fully participate in each college’s Student Success & Support Program services. A student may be exempt from the Orientation, Assessment, and/or Counseling/Advisement component of the Student Success & Support Program if one or more of the following exemption criteria are met..
New students may be exempted from the Orientation, and/or the Counseling components if they:
- Are enrolling in apprenticeship or short-term courses.
- Have previously earned a college degree.
New students may be exempted from the Assessment component if they:
- Enroll in open curriculum classes only.
- Enroll in apprenticeship courses only.
- Possess an Associate, Baccalaureate, or other college degrees.
- This may be used for placement purposes in lieu of the corresponding assessment test(s).
Exemptions must be approved by the dean of Student Success and Dean of Enrollment Services after student meets with a counselor and provides official transcripts. For more information please contact the SJCC Counseling Center at (408) 288-3750.
Waivers, Appeals and Complaints
Students who wish to request waivers, or file appeals or complaints on the basis of their Title 5 Matriculation Rights must follow the sequence of steps outlined below:
(Students filing other types of complaints or alleging discriminatory practices should follow the procedures listed in the college catalog under “Student Rights and Responsibilities— Grievance Process” or “Admission and Course Enrollment–Equal Opportunity Policy.”)
A. Initial Review of Waiver Appeal or Complaint
- The student should contact the Division Dean of Counseling & Matriculation and complete an “Appeal or Request for Waiver” form or file a complaint regarding matriculation rights. The completed form should be turned in to the Dean of Counseling & Student Success.
- The Division Dean of Counseling & Matriculation will contact the student and schedule a meeting to discuss the problem and/or inform the student of the decision.
- In the event that the appeal or request for waiver is not granted, the student will be advised of his/her rights to further appeal and the correct procedures to follow.
B. Appeal to the Vice President of Academic & Student Affairs
- If the initial appeal or request for waiver is not granted and the student does not accept this decision, the student may next submit the initial form to the Vice-President of Student Affairs for further review.
- The Vice President of Academic & Student Affairs will review the appeal or request for waiver and will meet with the student and/or inform the student of his or her decision concerning the matter.
- In the event the appeal or request for waiver is not granted by the Vice-President, the student will be advised of his/her further right to further appeal and the correct procedures to follow.
C. Appeal to the President
- If the student does not accept the dean’s decision, the student may then submit the appeal or request for waiver to the College President.
- The President will review the appeal and will meet with the student and/or inform the student of the final decision concerning the appeal or request for waiver.